Skip to content
Write review For Business
  • Login

Contact Biddeford Blankets Customer Service

Biddeford Blankets Phone Numbers and Emails

Toll-Free Number:

  • (800) 789-6441
Call customer service

Biddeford Blankets Email:

customerservice@biddefordblankets.com
Is this your business?

Biddeford Blankets Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Biddeford Blankets Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    52% phone 48% email
  • The best phone number to call Biddeford Blankets is 8007896441. 21% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Biddeford Blankets may ask you for the following information to identify you as a customer: address or zip code, first and last name or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Biddeford Blankets Website:

Biddeford Blankets Help Center:

Corporate Office Address:

Biddeford Blankets LLC
13820 W Business Center Dr, #A
Lake Forest, Illinois 60045
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm (CT)

More contact details

Fax:

+1847-566-6431

Biddeford Blankets Customer Service Reviews

1.8 / 5
Poor
Guest-7041054
Replacement controle. Still can’t get through

I have a controller on a king size bed pad and the one controller has gone bad. It keeps reading E error message.

I went through all the reset opinions on the website and still get the error message. The pad was a gift from last Christmas and I want to replace the controller.

Please advise me of my options. Also you should no that i feel this is a *** poor method of customer service and my controller is one of the square models

Kla Osv
Bad customer service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

No body answered after waiting
No live person
It went to some advertising gimmick
What else I can write if no one answered

Guest-6391312
Controller went dead after 20 minutes. Unable to contact Biddeford to resolve issue. Do not use this company
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Controller went dead after 20 minutes of use. Terrible customer service.

Waste of money. Hope they improve their services.

How Good is Biddeford Blankets's Customer Service?

John or Joeann P
John or Joeann P
Feels Disappointed | Oct 29, 2025

lousy

Read full quote
Lori B Clv
Lori B Clv
Feels Satisfied | May 07, 2025

There isn't one anymore.

Read full quote
Susan P Lmh
Susan P Lmh
Feels Disappointed | Sep 22, 2024

Up until this year, it's always been great.. now... their phone number is NO LONGER A WORKING NUMBER !!!! Wth ?? Have they gone out of business ???

Read full quote
roy s Lkd
roy s Lkd
Feels Disappointed | Sep 17, 2024

there phone number dont work that they list on there web suite.i tryed to e mail them 2 times never worked.

Read full quote
james R Wet
james R Wet
Feels Disappointed | Sep 17, 2024

I received no response to any my inquiries.
No emails, their phone was disconnected
Very disappointed

Read full quote
Maddex Vxm
Maddex Vxm
Feels Disappointed | Jul 23, 2024

Zilch

Read full quote

Summary of Biddeford Blankets Customer Service Calls

1K TOTAL
CALLS
02:38 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Biddeford Blankets?

Product/ Service Question:

  • “Blanket won’t work”
  • “Broken blanket”
  • “Blanket broken”

Return/ Replace Question:

  • “Replacement”
  • “Need replacement TC11BA controller”
  • “Replacement controler”

Request for Information Question:

  • “Trying 2 place an order”
  • “Question about my heated mattress cover”
  • “For repair questions.”

Shipping and Delivery Question:

  • “My king size electric blanket doesn’t work”
  • “I received a queen size electric blanket, mattress pad, and one of the controllers now keeps lighting up E I got it for Christmas. What do I do?”
  • “Wrong order”

Staff Question:

  • “Customer service”
  • “I need customer service”
  • “To sppek to a customer service person. I dont want to twxti want to talk ro someone”

Refund Question:

  • “Refund”
  • “BMoney back on bad blankets over two yrs”

Website/ Application Question:

  • “Install”

Cards Question:

  • “Warrenty card”

Account Question:

  • “I'm a disabled veteran I bought a beautiful blessed blanket at Walmart that did not have no power cord what's a 4-prong they said there's nothing they can do about”

Employment Question:

  • “401k”

Other Question:

  • “Blanket”
  • “Plugs keep falling out blankets”
  • “Electric blanket control”

Compare Biddeford Blankets Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Biddeford Blankets? What happened? What can we help you with?
Submit review Don't show this popup