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Contact Biddeford Blankets Customer Service

Biddeford Blankets Phone Numbers and Emails

Toll-Free Number:

  • (800) 789-6441
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Biddeford Blankets Email:

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Biddeford Blankets Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Biddeford Blankets Customer Service is rated at 1.8 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.

    Source Distribution
    49% phone 51% email
  • The best email to contact Biddeford Blankets is customerservice@biddefordblankets.com.

  • The best phone number to call Biddeford Blankets is 8007896441. 25% of customers managed to speak with a real person.

  • The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

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PissedConsumer Club

Contact Information

Biddeford Blankets Website:

Biddeford Blankets Help Center:

Corporate Office Address:

Biddeford Blankets LLC
13820 W Business Center Dr, #A
Lake Forest, Illinois 60045
United States

Other Info (opening hours):

Hours:

Monday - Friday: 7:00am - 7:00pm (CT)

More contact details

Fax:

+1847-566-6431

Biddeford Blankets Customer Service Reviews

1.8 / 5
Poor
Guest-6391312
Controller went dead after 20 minutes. Unable to contact Biddeford to resolve issue. Do not use this company
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Controller went dead after 20 minutes of use. Terrible customer service.

Waste of money. Hope they improve their services.

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Arika Mtm
“No response”

Never did get hold of anyone in Customer Service! All I got was You are the lucky person to get a medical alertproblem is my electric blanket dual
Control, quit working on the left side.

I have unplugged & plugged back in several times as suggested on the paper work!

And did the other suggestions! I purchased the blanket at Big Lots for the amount of 67.49 I will send copy!
My thinking all this trouble I should buy another blanket & forget Biddeford Blanket!a

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Janaiyah Gas
Useless blanket.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Blanket, king size, would not heat, and it was brand new. We tried several methods and none of the controllers would heat.
Then upon attempting to contact Biddeford, I discovered the company was no longer in business.

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Crayton Jvp
Disappointed
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Bought a new king heated mattress pad and it does not heat! I can not contact anyone.all phone numbers are not working numbers!

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How Good is Biddeford Blankets's Customer Service?

Susan P Lmh
Susan P Lmh
Feels Disappointed | Sep 22, 2024

Up until this year, it's always been great.. now... their phone number is NO LONGER A WORKING NUMBER !!!! Wth ?? Have they gone out of business ???

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roy s Lkd
roy s Lkd
Feels Disappointed | Sep 17, 2024

there phone number dont work that they list on there web suite.i tryed to e mail them 2 times never worked.

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james R Wet
james R Wet
Feels Disappointed | Sep 17, 2024

I received no response to any my inquiries.
No emails, their phone was disconnected
Very disappointed

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Maddex Vxm
Maddex Vxm
Feels Disappointed | Jul 23, 2024

Zilch

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Sharon T Fhg
Sharon T Fhg
Feels Disappointed | Jun 01, 2024

There is NO customer service!!!!!
I need help
I’m 80, disabled and there’s no help

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Lore Oyq
Lore Oyq
Feels Disappointed | May 18, 2024

I would like a replacement control for my queen bed. I have called so many times get a recording saying they are closed.

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Summary of Biddeford Blankets Customer Service Calls

897 TOTAL
CALLS
03:04 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Biddeford Blankets?

Product/ Service Question:

  • “Warranty”
  • “Failed order”
  • “Heated blanket not working correctly”

Return/ Replace Question:

  • “Need replacement controller”
  • “Replace controller”
  • “Control Replacement”

Request for Information Question:

  • “I need to discuss my heating mattress cover”
  • “Questions about control”
  • “To place order for electric blanket”

Shipping and Delivery Question:

  • “I received a queen size electric blanket, mattress pad, and one of the controllers now keeps lighting up E I got it for Christmas. What do I do?”
  • “Wrong order”
  • “Regarding Throw Jetee Tracking w161ki 444-2917”

Staff Question:

  • “Customer service”
  • “I need customer service”
  • “To sppek to a customer service person. I dont want to twxti want to talk ro someone”

Refund Question:

  • “Refund”
  • “BMoney back on bad blankets over two yrs”

Website/ Application Question:

  • “Install”

Cards Question:

  • “Warrenty card”

Account Question:

  • “I'm a disabled veteran I bought a beautiful blessed blanket at Walmart that did not have no power cord what's a 4-prong they said there's nothing they can do about”

Employment Question:

  • “401k”

Other Question:

  • “Inquiring”
  • “My controller quit”
  • “Need to order plug ins”

Compare Biddeford Blankets Customer Service To

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