Biddeford Blankets - Lucky house didn't burn down.. No response to 3- detailed emails..
We bought a blanket for my daughter that was light but electric. We bought it a little over a year ago and the controller melted in the night.
My daughter woke up smelling something and when we found it it was melting. No electrical outlet issues on our part as you can see by my photo. I have let 3 detailed emails with my email and cell number for contact with not a signed response. I did a warranty registration and of course I got a confirmation email for that, but when you try to submit warranty it says I'm not in system.
With all the reviews and saftly issue this should be a recall immediately! I read they want people to send blanket back and customer has to pay shipping, no way would I plug another one in my house are you an idiot to actually try it again and hope your house doesn't burn down next time.
I plan to contact as many places as possible, the BBB site shows Mr. Maurice Hebert, Vice President but on LinkedIn he's not listed, but there are 6 others listed that I will put a message to their pages.
Reason of review: Bad quality.
Biddeford Blankets Cons: Not response to safety issue, Melted durning night.
Location: 300 Terrace Dr, Mundelein, IL 60060, USA
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I had my throw on and got one bad electrical shock tried to call but have to wait until Monday but reading the results i probably wonโt hear from them either
Update, Since this review I have sent additional emails and put a review on Facebook page. No response at all.
Here's an 'American' company selling horrible products that do not last !https://www.biddefordblankets.com/