Biddeford Blankets
Biddeford Blankets Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Biddeford Blankets has 2.0 star rating based on 345 customer reviews. Consumers are mostly dissatisfied.
24% of users would likely recommend Biddeford Blankets to a friend or colleague.
- Rating Distribution
Pros: Softness and warmth, It when was working, So warm and therapeutic.
Cons: Stopped working, Stopped working after a short period of time, Stopped working after shirt period of time.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Biddeford Blankets has 2.0 star rating based on 345 customer reviews. Consumers are mostly dissatisfied.
24% of users would likely recommend Biddeford Blankets to a friend or colleague.
- Rating Distribution
Pros: Softness and warmth, It when was working, So warm and therapeutic.
Cons: Stopped working, Stopped working after a short period of time, Stopped working after shirt period of time.55% of users think that Biddeford Blankets should improve its Customer Service.
40% of users say that they will definitely use Biddeford Blankets in the future for similar services or products.Recent recommendations regarding this business are as follows: "Do not buy through the internet site.", "Don’t use", "Do not purchase any Biddeford products.", "Avoid", "DO NOT BUY ANYTHING THAT SAYS BIDDFORD!".
Most users ask Biddeford Blankets for the refund as a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Biddeford Blankets Reviews
"Register blanket"
Hi, We got a Bedford electric for our queen bed. How do we register? For some reason, when I put in your website address nothing happens. When I use the phone...
"Didn’t receive blanket"
I purchased a blanket for $95.99 and then I found out the company went out of business last year, but the website still works like normal. User's...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Didn’t receive blanket
I purchased a blanket for $95.99 and then I found out the company went out of business last year, but the website still works like normal.
- Had a great warranty
- Out of business
Preferred solution: Full refund
User's recommendation: Do not buy through the internet site.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Brand new blanket does not work. Straight out of box
I took the blanket out of the box. Although it is brand new, it does not work. I think the issue may be with the controller.
- Does not work
Preferred solution: I think it is the controller because blanket is straight out of box. Send a new controller to Jennylyn Lawton-Wall 431 texas rd morganville nj 07751
User's recommendation: make sure you get a number to call
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Columbus, Ohio
Blankets not working
Replaced blanket not working bought two replacement blankets. Neither one is working.
Neither one is working. Neither one is working. Neither one is working. Neither one is working.
Neither one is working. Neither one is working. Neither one is working.
Neither one is working. Neither one is working.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Indianapolis, Indiana
To find out if I can get new controllers
The controllers were not working, so I threw them away and I need to get new so I need to know how to go about getting them.
User's recommendation: Just did this morning
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
Vicksburg, Mississippi
Heated blanket not working correctly
The blanket gets hot sometimes then does not other times. Controls work. Bought from Belks on line 11-19-21
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Verified Reviewer |
Bishop, California
Register blanket
Hi,
We got a Bedford electric for our queen bed. How do we register?
For some reason, when I put in your website address nothing happens. When I use the phone number 800-789-****, all I get is a special offer for a medical alert that I can get for free.
Thank you,
Charlotte Liles
442-228-****
cliles48@***.com
https://***/ support@***d-blankets.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tyler, Texas
Faulty control
The company appears to have ceased to exist. The companys telephone number is not answered. If someone knows of a new telephone number that is available and answered please communicate it to us all.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Defective Blanket
One half of the blanket is not heating. I tried calling customer service but could not reach a representative.
- Stops working
https://***/ support@***d-blankets.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Controller stopped working
I need a new controller.
Model # TC1582
Lot # 461***-*B
Please let me know if I can get one.
It stopped working, and I traded controllers with my husband's side and his worked on my side so it should be the controller, correct?
- Very good quality
- Controller stopped working
Preferred solution: A new controller
User's recommendation: Love this Blanket great quality.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
La Luz, New Mexico
I have a Biddeford blanket
My Biddeford blanket is as excellent as their customer service and shipping. I do not know when in my 82 years that I have had anything I have appreciated and enjoyed as much as my plus electric blanket I have had for 15 years.
Customer service is always kind, thoughtful, clear communicating and responsive. I am very pleased and impressed.
User's recommendation: I highly recommend this product
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Throw won't turn on
I used my throw numerous times, I went to plug it in yesterday, and it wouldn't turn on. I tried to go to the website and I get an error page, there were several websites I was redirected to, none helped me with the "5-YEAR WARRANTY!"
I attempted to call the number listed online, and in the manual "800-789-****" The first time I called, it went to a prize redemption center, I called back, and she just hung up.
I called back again, and the lady for the prize redemption center said, "yes she could help me" When I told her I didn't want any prize redemption, I wanted to speak to someone about the warranty for this throw blanket that I have. I received the blanket as a gift from my grandchildren, who both I might add, spent their hard-earned money to get this gift for me by doing chores, and various things around their home. Furthermore, I'm extremely pissed off, because it looks like there's no way I'm going to get a replacement!
If anybody has had success with this company, please get in touch with me some way! I do NOT have a receipt either!
- It worked at first and was nice and cozy
- Stopped working after a short period of time
Preferred solution: I want it replaced! I don't know how much money it cost, and it was a giff from my grandchildren!
User's recommendation: THERE IS NO BIDDEFORD BLANKET...DO NOT BUY IT!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
New mattress pad is defective
I have a new King electric pad, but only one side works. It's my wife's side.
I tried to call you but was put through some bull call center. We finally got through, and I got hung up on.
- Like the convince
- Bad contact info an customer service
Preferred solution: Replacement king mattress pas
Wenatchee, Washington
BAD HEATING BLANKET
THE BLANKET LESS THAN 1 SEASON OLD CONTROLLER KEEPS READING E AND THE COMPANY -BIDDFORD- IS OUT OF BUSNESS. THE PHONE NUMBER LISTED GOES TO INSURANCE COMPANY! I THREW THE BLANKET IN THE TRASH AND WASTED $85.00!!!
User's recommendation: DO NOT BUY ANYTHING THAT SAYS BIDDFORD!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tyler, Texas
Faulty control
Never made contact. Are they out of business? We had a lightning strike that fried the electronics in the blanket control and I would like to replace it.
User's recommendation: Don’t think they are still in business.
https://***/
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Heated throw warranty
My son got a biddeford heated throw for his birthday on October 11 2024. He had used it several times during the month.
We have not washed it or anything. Tonight i went to turn it on & everything looks ok for about 3 seconds and the top red light then starts blinking. I have done some research and think it could be a bad coil or something like that even there is no physical damage at all. I would like to have it replaced based on the warranty.
Please get back with me soon as possible. Thank you for your time and attention to this matter.
This is the email I sent to biddeford and not only did they not respond, they didn't even open the email at all!!
Terrible way to handle a customers complaint. Wish I could give zero stars!
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Get a different heated blanket
Springfield, Illinois
Blanket stopped working. Customer Service number is bogus. This company went out of business in early 2024.
Blanket stopped working. Customer Service number is bogus.
This company went out of business in early 2024.
Stop selling these blankets that don't work and there is no way to make it right. You are just ripping people off.
User's recommendation: Don't buy their products. There is no customer service and the blanket will stop working.
About
Biddeford Blankets, LLC is a textile company. It was started in January, 2004. Its headquarters is based in Mundelein, Illinois, United States of America. Biddeford Blankets offers a wide range of heated blankets including digital microplush blankets, analog electric blankets, digital diamond weave blankets, analog mattress pads, digital fleece throws and more. All Biddeford Blankets products combine controller and blanket heating wire features. The company offers digital, analog, desktop, and handheld controllers. All Biddeford Blankets products come with 5 year warranty. It covers the controller, cords, and the blanket. Customer service is available by phone or by e-mail during normal business hours.
Biddeford Blankets is ranked 75 out of 468 in Bed and Bath category
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